Tuesday 1 September 2015

On Monday  Flipkart  launched a instant refund mechanism facility, Which will help its customers to get refunds within 24 hours of returning the product.Earlier, the refund process used to take three to five business days

Flipkart said in a statement :

"Continuing the innovation journey by announcing this newly launched payment mechanism, Flipkart aims to ensure that refunds for Cash on Deliver (CoD) orders are credited back to customers instantly, as soon as the product reaches the Flipkart hub,".


The instant refund will be completed using Immediate Payments System (IMPS) transfers, it said adding that the CoD IMPS return facility is currently active for banks having IMPS transaction capability.Entitled customers will be regularly notified about the status of their refund via SMS and emails, it said.

Flipkart Chief Product Officer Punit Soni said :

"Our return procedure is already one of the fastest in the country. In the last two months, we have extended this further by piloting the IMPS refunds programme, which has seen positive adoption and traction from our end users,"

Transactions on IMPS can be accessed and initiated across different channels like mobile phones, PCs, NUUP, ATM and at bank branches.

Regards : Mobile App Development Company



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